FAQ

Please click here to determine whether you or your loved ones are eligible for the NDIS plan.

We are made up of a dedicated team that serves NDIS participants with person-centred disability support services catered to individuals’ disabilities. We believe everyone is unique and deserves a great life whilst achieving life goals.

Our address is Level 11 Suite 1, 338 Pitt Street, Sydney NSW 2000.

Our customer service is available for consultation during business hours, 7 days a week. You can reach out to us then or by any other means available on our Contact page.

If you wish to make some changes in your current NDIS plan, you may request a review from us with a reason why you want to make the particular changes.

Browse the full list of disability care services here and gain valuable insights on what you can expect from each service.

All of our disability care services are personalised based on individuals’ disabilities and needs, and the same goes for the total fees. If you are curious about the funds, connect with us here and gain more insights on total fees and findings.

Yes. Reach out to us here to learn more about this service.

Our experienced nurses have the capabilities to support NDIS participants in bowel care, continence, diabetes management, PEG feeding, catheter management, ventilation management, subcutaneous injections, medication management, wound management and pressure area care. Click here to find out whether our nurses can help with your specific needs that are not mentioned above, and our customer service officer will be happy to verify that for you.

We listen attentively to understand the support you require. At the same time, we match you with a highly qualified nurse that suits your needs and cultural diversity to avoid language barriers.

Yes. You can open up with us on the things you wish to learn and activities you want to join that make you feel connected with the community in your way.

Yes. We provide both indoor and outdoor group activities where you can join us for the day.

Yes. You can participate in the specific activities you want to exclusively.

Yes. Our vehicles are modified with ample car space, specialised controls and other adaptations that cater to your disability needs whilst ensuring your travelling comforts.

Our therapeutic supports include Occupational Therapy, Speech Therapy, Counselling, and more. Click here to find out whether our caregivers can help with your specific psychological needs that are not mentioned above.